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@badshotqueen It's possible the game isn't getting far enough to create the Config folder (and it would be a folder labeled Config, not a file with a .cfg or .ini extension). What antivirus do you use? I've read that Sophos is particularly aggressive in blocking the MELE, although I'm not sure whether it distinguishes among the three games.
In case you do have Sophos, these settings work for the MELE as well as Sims 4, for which they were written:
https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html/#sophos
If that's not the issue, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
I've removed my antivirus software to test the game, Windows Defender would be the only thing active if any.
dxdiag attached.
Thx XD,
- puzzlezaddict4 years agoHero+
@badshotqueen Your dxdiag contains some system errors, including for a component of the Windows updater. While this may or may not have anything to do with your MELE issue, it's still a good idea to address the problem. Start by running a couple of basic checks on your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the button to check for updates.
Next, verify the integrity of the MELE files again, this time with your antivirus (still) disabled. Then try to open ME1.
If it still doesn't work, try playing in a clean boot:
https://www.windowscentral.com/how-clean-boot-windows-10
When you reboot, go through the Task Manager's background processes list and shut down anything not absolutely critical; utilities like MSI Afterburner and RGB software are often still running in a clean boot. Leave your antivirus disabled too.
- holger14054 years agoHero+
Additional to @puzzlezaddict
There is a newer driver for your Gtx 1060 available. Download it from here.
Install the graphic driver this way:
• shut down any not necessary programs in the background. (including your virus scanners real time protection)
• shut down any and all system monitoring programs and any overlooking tools you might have.• Run the installation EXE > CUSTOM mode > preform a clean installation > install only the GPU Driver and the PHYSX software.
(don't deselect components you need even if the have the same version number, the installation program will de-install them if you do)
• Reboot > test.
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