Community ManagerHey, wanted to follow up and see if you were still running into an issue with the game. Let us know if you still need assistance with this one.
Cheers!
Thanks for the response, unfortunately, I'm still having this exact issue. Link2EA doesn't seem to be letting the game launch properly, and I've still found no way to fix the issue. I'm very open to trying more, just let me know what I've got to do.
Thanks!
Community Manager@TyrTheSynth Gotcha. So the issue here is because it's a PC version, each PC is different which is why different options work for different players. Can you please try to launch the game again and send me a screenshot of the messages that pop up and then close out?
Also, can you have the task manager open when you try to launch the game and see if the game shows up there and then disappears?
You stated you tried quite a few steps so I'm not going to send you a list of things that didn't work so we need to first figure out what you haven't tried yet.
I've gone about trying to start up the game, and the issue does persist. The real difficulty is that there isn't even any messages sent, it just opens up a blank window that would be the Link2EA window asking if I wanted to actually start the game, and then it closes a few seconds later. Having looked through the Task Manager, whenever I try to open the game, Mass Effect does not appear to be in the active Apps or the Background Processes, though the extra EA app, likely Link2EA, does open, closing soon after.
Below I will link two images, the first of the Link2EA window appearing blank, the second of the EA Launcher showing the game trying to start, and Steam picking up that I'm trying to launch the game, in the back ground.
If you need more images and info, I'm glad to provide them. Thanks for your responses so far.
