Please preform a clean boot and test the Game in clean boot mode.
Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
Then make sure the "In-game overlay" inside EA app is enabled. (EA app menu > Settings > Application) > Test.
If that don't helps:
Create a new Windows user account (Administrator) don't use local special characters, use only Characters from the ASCII table
I thank you for the suggestion. I appreciate that you are trying to help and I will try your solutions, but I have my doubts. If either of these steps are necessary, then there is something wrong with the app. Neither of these steps are user friendly let alone reasonable. The most egregious thing to me is the complete lack of acknowledgement that there is a problem with this new app. At least tell your customers that you know that there is an issue and that you are working to resolve it (This is not directed @EA_Shepard, who has at least tried to be helpful and I'm sure is doing their job to the best of their abilities).
I played this game for nearly 420 hours in the two years I have owned it without any problems until the release of the EA app. I see there are currently over 4,000 people who ARE able to play this game as I type this, since that is what Steam reports in the games Community tab, but sadly not me and not many others. Did all of those people have to create a brand new windows user account in order to play the game? Did all of those people have to spend days scowering message boards trying every possible solution? I love this game but this experience has turned me into one of the many people who loathe EA and their business practices. I am frustrated and angry with no recourse available to me and I will remember that when considering my future purchases.
