Forum Discussion

Angelic1Beast's avatar
4 years ago

[Old Report] "We've noticed your computer is currently offline"

Hey there, I just purchased this game on Steam, and I'm getting the error message that is on the attached photo.

(Just in case, it says "We've noticed your computer is currently offline. To activate your game on this computer using your EA Account, you'll need to connect to the Internet")

I'm connected to Origin, which is online as I was able to download Apex updates. I'm also currently online on Steam, not that I think that would affect it in any way.

Furthermore I've already restarted my computer, as well as cleared my Origin cache. 

Running it in administrator spits out the same error message above. Same with booting the individual .exe files.

Any advice is appreciated, thanks!


System specs:

Windows 10

AMD Ryzen 5 3600

32 GB DDR4 RAM

Nvidia GeForce RTX 2070

18 Replies

  • Also this error appears on Geforce now too;

    Nobody can claim that issue not about EA services 

    Please fix this issue asap and not blame the people who just want to get a better service from you.

  • 5 hours offline. Useless Origin appendix. Why I can't just play the game in Steam?

  • Thank you for the update, but it's been several hours now, I just registered with EA Play, but if this is the level of the service I will ask for a refund

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey Everyone

    As this thread is a bit old at this point, things have changed and been updated, we are going to lock this down so that we can prevent any necro-posting.

    If you run into any further issues please create a new thread or add your information to an existing thread so that we can begin tracking accordingly!

    Cheers! 

  • nfsrpfan's avatar
    nfsrpfan
    New Adventurer
    5 months ago

    Still a problem. EA App is obviously online, so computer is OBVIOUSLY ONLINE. Cannot enter product code on Original  Trilogy Mass Effect 3 as it claims computer is OFFLINE.

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