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pwnzerer007's avatar
pwnzerer007
9 years ago
Solved

Origin download stuck on preparing

i recently bought mass effect 3 and downloaded 8.86 gb of it then i had to shutdown my pc for the day wheni came back to it was stuck on resuming download ,then i reinstalled origin and now its stuck...
  • holger1405's avatar
    holger1405
    9 years ago

    @pwnzerer007

    Try to clear your Origin cache.
     
    All settings in Origin (only in Origin not in the games) are back to default settings after this.)

        - close Origin completely. (right click on the Origin symbol in the task bar > close)
        - Press the Windows key and "R" at the same time.
        - Type or copy  "%ProgramData%/Origin" (without quotes) > hit ENTER
        - Delete all the files and folders in the Origin folder, except for the "LocalContent" folder. (The "LocalContent" folder must remain untouched.)

        - Delete the "Mass Effect 3" folder inside the "LocalContent" folder.
        - Press the Windows key and "R" at the same time.
        - Type or copy "%AppData%" (without quotes)  > hit ENTER
        - Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder
        - Delate the "Origin"  folder inside the "Roaming" folder
        - In the address bar of your Windows explorer click on the word "AppData".
        - Open the "Local" folder
        - Delate the "Origin"  folder inside the  "Local" folder
        - Restart your PC. > test

holger1405's avatar
holger1405
Hero+
9 years ago

@pwnzerer007

  • Close Origin completely. (make sure that "safe mode downloading" is enabled before you close Origin.)
  • Go to your ">drive<:\Program Files (x86)\Origin Games" folder and move the "Mass Effect 3" folder to a different place.
  • Run Origin as Administrator (right click the Origin exe > run as Administrator) and start the download. > If the download works, pause the download after 30 seconds.
  • Copy the content of the old "Mass Effect 3" folder into the new "Mass Effect 3" folder under ">drive<:\Program Files (x86)\Origin Games".
  • Resume the download. 
pwnzerer007's avatar
pwnzerer007
9 years ago

I figured it out , i deleted the entire origin folder from program data and app data and that worked for me :D thank you so much you are a hero !!!!!!

  • Leviathan_lol's avatar
    Leviathan_lol
    6 years ago
    @pwnzerer007 Holy hell!! its been 7 hrs of googling and none of them really worked. so try this:
    1) check if the disk is on NTFS file format.
    2) just go to file location. (task mannager > *right click origin, open file location) > close origin in task mannager > right click origin in file location > properties > compatability tab > *check run as admin box > restart pc > run origin. fixed for me.
    3) reinstalling all those C++ files are a waste of time. if u did heres a link for all of em.
    https://www.techspot.com/downloads/downloadnow/6776/?evp=ab20b3eff9233dce2d23bb505386cf4c&file=1

    but yea.. the run as admin was the only stuff u have to do... i feel soo dumb now.. and yea.. make sure origin is totally closed.. some ppl have origin on run when pc is switched on.

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