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TafreemSalata's avatar
TafreemSalata
4 years ago

[PC] [GamePass] - Not available for purchase or download ?

  I have Game Pass Ultimate and want to download ME Legendary on PC via EA Play and I got the message its not available for purchase and its no longer in the catalog however EA Play websit...
me legendary edition
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @TafreemSalata,

I had a look, and the Mass Effect Legendary edition should be available for you if you have EA Play. I know that you posted this a little bit ago, but did you end up getting it to work for you?

If not, can you try clearing your EA app cache? You can do that via the following steps:

  • Select the three dashes in the far-left corner of EA Desktop.
  • Scroll to Help.
  • Click App recovery.
  • Select Clear cache.

Let me know if that helps!

Owl_Precison's avatar
Owl_Precison
4 years ago
@EA_QueenBee it didnt because the gp ultimate with ea play is on xbox only not pc i contacted support and they told me so
  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Owl_Precison .

    If I’m not mistaken, the EA Play you get with Xbox Game Pass Ultimate is for PC. Here is an article with a bit more information on that. If you’re not able to see Mass Effect Legendary Edition in the store (Or get the same error as above), then it might be a regional issue, as ME:LE is not available in all regions, unfortunately.

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