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MiammDB's avatar
MiammDB
New Traveler
8 months ago
Solved

[PC] HELP EA App won't let me Download/Install/Execute MELE

Hello everyone I'm experiencing a download error with Mass Effect Legendary Edition. I just CAN'T download and install it on PC. It's that simple. Some clarifications: I already played this...
me legendary edition
  • MiammDB's avatar
    MiammDB
    8 months ago

    SOLVED but I don't know how.
    Ok brother
    I'm literally shaking
    A whole week looking for a solution to this problem
    They just solved it for me in a few minutes (https://help.ea.com/es/help-top-issues/?product=mass-effect-legendary-edition) I created an issue and stayed to chat with the operator.
    I really don't know what they did.
    Just said "I made some changes, try it now" and that's it.
    The game opened instantly (all my old achievements synced)
    Christina or whatever your name is (chat at https://help.ea.com/) I LOVE YOU SISTER

MiammDB's avatar
MiammDB
New Traveler
8 months ago

SOLVED but I don't know how.
Ok brother
I'm literally shaking
A whole week looking for a solution to this problem
They just solved it for me in a few minutes (https://help.ea.com/es/help-top-issues/?product=mass-effect-legendary-edition) I created an issue and stayed to chat with the operator.
I really don't know what they did.
Just said "I made some changes, try it now" and that's it.
The game opened instantly (all my old achievements synced)
Christina or whatever your name is (chat at https://help.ea.com/) I LOVE YOU SISTER

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
8 months ago
@MiammDB wrote:

SOLVED but I don't know how.
Ok brother
I'm literally shaking
A whole week looking for a solution to this problem
They just solved it for me in a few minutes (https://help.ea.com/es/help-top-issues/?product=mass-effect-legendary-edition) I created an issue and stayed to chat with the operator.
I really don't know what they did.
Just said "I made some changes, try it now" and that's it.
The game opened instantly (all my old achievements synced)
Christina or whatever your name is (chat at https://help.ea.com/) I LOVE YOU SISTER


That is fantastic! I am glad they were able to solve this one! I will take a look and see what they did, though. That way, I can pass the info along. Maybe it is something really easy; this way, other players can get it resolved and back into the game!

  • MiammDB's avatar
    MiammDB
    New Traveler
    8 months ago
    @EA_Shepard I'm not lying, I must have spoken (via chat) with 5 or 6 operators in a week.
    She began to give me the required instructions (the same ones that the previous ones had given me) and suddenly "ohh... wait a few minutes... ok, that's it... try it now"
    The game literally opened in my face and the entire screen was filled with old EA achievements syncing with the Steam account.
    It was definitely something that had to be resolved by the support team.
    I am very happy!
    Thank you so much!
    • EA_Shepard's avatar
      EA_Shepard
      Icon for Community Manager rankCommunity Manager
      8 months ago

      @MiammDB Oh yeah for sure I saw! I sent it over so that they can take a look and see what happened. This will defbntely help out when others have issues like this. I recently start a new playthrough myself, so I get the frustration when you cannot launch it.

      Those achievements syncing those is a great feeling, isn't it? I am happy that they did resolve it though. I have also sent this thread over to my manager so they can take a look. The excitement is real, and we love sharing those posts when players get to jump into their favorite games!

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