Pre-Order Mass effect Andromeda Missing some items

i got the items for watching the videos but im missing all the items i payed for ☹️

Wow... Ubisoft is having the same issues with Ghost Recon Wildlands, and now mass effect also suffering from items not handed out... Hope it gets fixed before the 23th when the game releases in europe...

The items should be available in your quarters on the Tempest. Can you find them there?

I have gone back to the Tempest 3 times will playing the game to see if they show but they do not.

@Sr_Gilgamesh What system are you on? Can you check your store page/extra content, do you have the option to redownload anything, perhaps the Deluxe Edition Content  pack?

Xbox one when I go to the store have no updates or downloads. I do not wish to re-download the game.

Can you go to "My games and apps", browse to Andromeda and select "game management" (not sure if that is the correct term, mine is in Dutch).

Is there something new to install? Are all the packs installed?

I had to go there after preloading the game to install the pre-order packs seperatly (not very big files).

there was nothing there. But soon as I was giving up all hope they just showed up.

@Sr_Gilgamesh Hey, thanks for the update. When you say "there was nothing there" can I check if you mean in-game? Or do you mean that you had new options to download on the store?

If you have everything now that's great, but any extra detail may help. 

Cheers.

There was nothing new to install. Every thing was already download.