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agentdelta115's avatar
agentdelta115
5 years ago

Pre-rendered Scenes and Loading Screens stutter on eGPU Hardware

Performance Issues with eGPU Setup The game has been running fine up until the latest patch 1.02 was released. Pre-rendered cutscenes and loading screens now suffer from a severe frame drop. Gamepla...
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EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
5 years ago

Sorry to say but we don't support Mac OS or players who are using botcamp to get windows for the game. @agentdelta115 

it means that when we do updates and changes it might stop working for you. 

/Atic 

  • RogueFive1424's avatar
    RogueFive1424
    5 years ago

    I can confirm this exact behaviour, external RX580 eGPU 8 GB VRAM

  • agentdelta115's avatar
    agentdelta115
    5 years ago
    @EA_Atic wrote:

    Sorry to say but we don't support Mac OS or players who are using botcamp to get windows for the game. @agentdelta115 

    it means that when we do updates and changes it might stop working for you. 

    /Atic 


    Windows is running natively on this Macintosh computer. Boot camp was not used to install windows to the machine. As far as the machine is concerned, it is a computer that runs windows that meets the specifications of the game. Are there any known issues with eGPU setups?

  • RPGaff's avatar
    RPGaff
    5 years ago
    @EA_Atic wrote:

    Sorry to say but we don't support Mac OS or players who are using botcamp to get windows for the game. @agentdelta115 

    it means that when we do updates and changes it might stop working for you. 

    /Atic 

    I have the exact same problem and I'm using a 2018 Huawei Matebook X Pro (i.e. not a Mac) with an eGPU setup. This is a general issue for eGPU setups and not a Mac issue. Please stop dismissing it as a Mac issue.

  • RogueFive1424's avatar
    RogueFive1424
    5 years ago
    @EA_Atic So we have established an eGPU pattern with laptops. The problem is 100% reproducible. loading screens, cutscenes without interactions don't use the game engine but a different player that cause an above 100% cpu usage if eGPU is connected. I use an 8th gen i7, which is well above the spec.

    Please have a dev connect an eGPU to a laptop and load anything. It'll take 2 minutes to confirm. Thanks
  • RogueFive1424's avatar
    RogueFive1424
    5 years ago
    @EA_Atic so the problem is the playback of the BIK movies through bink2w64.dll. I tried an older version but no difference, so It must be a parameter passed to the DLL.
    When I play the BIK movies directly with RADGameTools, there is no stutter whatsoever, so the movies are fine.

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