Re: Can't find Mass effect Legendary edition on Origin

Hey everyone, I appreciate the reports.

I've just done some digging into this situation and it does appear to be a regional issue as you've suspected.

This has been passed along to the team that can dig into it a bit further, but that's all the information we have currently.

If I hear any updates I'll let you all know, thanks for bringing it to our attention in the meantime! 

I can finally see MELE in the store, however there is only the option to add to wish list with no pre-order option available.

So one step ahead, but not there yet.

And as EA does best....it's gone again...

Come on guys it isn't that hard to fix, I can help you if you really need the help.

Please figure this out already.

Hey @Xx-Gimmle-xX,

I can understand the disappointment here. From what I've been told this is a regional limitation on Origin, and currently we don't have any news about that changing in the near future I'm afraid.

If I hear otherwise I'll be sure to let you all know. 

@EA_Mako Does this mean we cannot play the game in our region?

If we buy the game outside of Origin will it work at all?

Also, I don't understand the big deal here, just remove the restriction and let people from the ME region buy from the IRL store, the price is the same anyway, why make this so difficult?

If they would like to share the code on github I would be more than happy to help fix the issue.

How this even possible if I can buy all ME trilogy, but not the remastered one? What is different? What's so special about this game? 

Just spoke to EA reps here is the full issue:

This is not a bug or code issue, it is a law issue.

Some countries in the Middle East do not allow specific Adult content in games (and mass effect and also Dragon age have the romance option which is specified as such).

This restriction is unfortunately applied to all countries in the region.

Thankfully this is not a server limitation or a game limitation only a store limitation, so retrieving the key from 3rd party websites and redeeming it on Origin should work with no issue (I am saying should as I received an answer from EA saying that it will work, but I don't want to take any responsibility if it turns out to be wrong).

I guess we just need to buy it from Steam or other cd key websites. 

So does this mean we are not part of the region anymore 😃
It is available here on Origin for 999 EGP, and $59.99 on Steam.

@Xx-Gimmle-xX is it also still not available for you on Steam ?

Hello,

Can you please help us, becuase someone Blanket blocked all Middle East it blocked Israel too, thats insane.

Im sure you understand that we are not related to other countries in the region and have no idiotic laws about nudity or lgbt.

Thats a mistake and it has to be fixed.

Thanks

Yesterday i purchased the Mass effect Legendary edition, i am from Romania so i don't heave a problem but i what i wan't to tell you is that you don't need to hurry to buy it because of something i found out when i made the pre-order, when you pre-order the game, the order status of the game remains status:Processing and the order will be completed when the game is available for download or 1/2 days before, until then the money is not withdrawn from your account.I found about this because i thought that the processing of the order took too much time and my money were still in my account and because of this i contacted the support team and they told me this.

Whole month has passed and no fix yet.

There is no law that forbid Mass Effect series in Israel or anything like that.

So the question is the same: why we're banned from buying it?