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EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
8 months ago

Re: Mass Effect 3 N7 Digital Deluxe Edition DLC's and online pass issue!

@C0oper02 They should all show as a standard and no longer what they were before. The studio updated the series on the backend. I took a look at your account again and from an account side, you should not get that error. This means that there is something local stopping you from connecting. When you download the game, and all the DLC, it should connect automatically if the registry key matches the one you downloaded through Steam. 

That is different than the DLC since the DLC was free. You may have to do some PC cleanup. I know these have been performed, but with changes with any updates on the account side, you have to make sure 

A. the right accounts ae linked in EA.com
B. The installation of the game and DLC are good.

  • Repair/Verify your game based on which client you are launching from
  • EA App's Cache (Top Left Menu > Help > App Recovery)
  • EA App - Repair (My Collection > Tile Dots > Repair)

Delete Windows Temp Files

  • First, make sure you close as many programs as you can
  • Press the Windows key + R, go into the file explorer
  • Type in %temp%, and hit Enter
  • Delete everything it allows you to delete
  • Reboot the PC

Optional Registry clean-up

  • install CCleaner (it's free) from here
  • Run Registry cleaner
  • Click review selected issues
  • Do you want to back up? No
  • Click Fix all selected issues

Delete EA License Files:

  • Make sure the EA app is closed.
  • Press the Windows key and "R" at the same time.
  • Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER.
  • Enable View Hidden Files and Folders
  • Delete all files in the "License" folder.

2 Replies

  • C0oper02's avatar
    C0oper02
    Rising Novice
    8 months ago

    @EA_ShepardOMG IT WORKED! THANK YOU SO VERY MUCH!

    Seriously, I don't know what I did differently this time, but it seems to work so I'm not going to complain at all XD

    Really, thank you very much for your time and attention. Greetings from Spain, Commander! 🙂 🙂 🙂 <3

  • DoctorDAM's avatar
    DoctorDAM
    New Ace
    8 months ago

    Congrats!

    Enjoy the loooong MP manifest grind 🙂

    Seriously, some hate it, I enjoy it ... at least for a little while.

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