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C4boSuelto's avatar
C4boSuelto
2 years ago
Solved

Unable to launch Mass Effect: Legendary Edition

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) f9373f35-b233-4eb4-b0ab-962a0c32a5328 Which client functionality are you experiencing th...
mass effect legendary edition
  • dwamps's avatar
    dwamps
    2 years ago

    I had the exact same issue as you, trying to launch the game opened an empty EA app window that looked like a login window. After trying what felt like a million things, here's what ended up working for me :

    1) Go to your ME:LE install folder and set MELauncher.exe to be run as administrator

    2) Go to your EA app install folder and set EALauncher.exe and EADesktop.exe to run as administrator

    3) Launch the EA app through the EALauncher executable

    4) Launch ME:LE through the EA app, NOT Steam. If everything worked correctly, you should get a window asking for your permission to run the game as administrator. Say yes, and then you should be good

    I'm assuming you know how to set applications to launch as administrator since you mentioned in your original post that you've already done it with the EA app

    I really hope this works for you, I've been there and it's a very frustrating experience!

dwamps's avatar
dwamps
2 years ago

I had the exact same issue as you, trying to launch the game opened an empty EA app window that looked like a login window. After trying what felt like a million things, here's what ended up working for me :

1) Go to your ME:LE install folder and set MELauncher.exe to be run as administrator

2) Go to your EA app install folder and set EALauncher.exe and EADesktop.exe to run as administrator

3) Launch the EA app through the EALauncher executable

4) Launch ME:LE through the EA app, NOT Steam. If everything worked correctly, you should get a window asking for your permission to run the game as administrator. Say yes, and then you should be good

I'm assuming you know how to set applications to launch as administrator since you mentioned in your original post that you've already done it with the EA app

I really hope this works for you, I've been there and it's a very frustrating experience!

C4boSuelto's avatar
C4boSuelto
2 years ago

First of all, I want to apologize for appearing 3 weeks late. Honestly, I had given up on this and forgot about it, so I never checked again. Today I decided to check one last time out of curiosity and saw your response.

Now, why did I apologize? Because if I had logged in back then, I would've been able to mark you as a solution much sooner. I can't describe how amazed I was at the game's launching screen after taking your advice, it opened without a single issue, you just allowed me access to hours of gameplay with such a simple solution, I can't thank you enough. Wish you a great life! Hopefully EA will fix this so we don't need to go through all of these hoops.

  • TyrTheSynth's avatar
    TyrTheSynth
    2 years ago

    I'll add onto this thread, tastefully late just for the sake of it.

    To keep things short, I've followed through all the instructions in this thread, and many others, and I've gotten exactly zero success getting Mass Effect: Legendary Edition to start.

    I'm not precisely sure what could be wrong anymore, we had the exact same issue, the blank EA window popping up, and then doing nothing, but yet the same solution just hasn't seemed to have worked. I hope that there's more effort into solving these issues aside from us having to jump through a dozen or so hoops, but as of right now, some things just don't want to work, I guess.

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