Forum Discussion

Telan_Miimii's avatar
Telan_Miimii
Rising Novice
2 months ago

5 stars bug

In my sims cozy bundle on nintendo switch 

When my town reach 5 stars i get an unlimited loading screen 

After a reload my working task book dont work anymore i cant open the task 

 

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager

    That's the one!

    Thanks again, I'll shoot this up to the team now so we can take a look. 

    • julia1126's avatar
      julia1126
      New Novice

      I'm getting the same problem! I contacted the EA support team, but they said there's no tickets out there for this problem right now and said it is most likely my console. I think it's the game though and not the console.

      • ChromeBoy64's avatar
        ChromeBoy64
        Seasoned Newcomer

        People are reporting the same bug with perpetual loading on social media (Reddit, Facebook)

    • julia1126's avatar
      julia1126
      New Novice

      Any word on potential fixes? I’m sure the team has a lot to fix at the moment, but hoping it’s addressed in the next update for the game

  • ChromeBoy64's avatar
    ChromeBoy64
    Seasoned Newcomer

    I have exactly the same problem. Restarting the game or doing other tasks does not help

  • Same problem for over a month now. Can’t progress in the game. I’ve commented this on FB, Reddit, and here. Plz fix EA! 

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager

    Heya Telan_Miimii 

    Thanks for the report. Could you let me know which game version you have on your Switch?

    You can find this by placing the cursor on the MySims tile on the home screen and pressing the + button. Should be at the top of the next screen.