5 stars bug

Heya Telan_Miimii 

Thanks for the report. Could you let me know which game version you have on your Switch?

You can find this by placing the cursor on the MySims tile on the home screen and pressing the + button. Should be at the top of the next screen. 

Ver.1.1.632279f

Do you mean this number?

Or is there another?

That's the one!

Thanks again, I'll shoot this up to the team now so we can take a look. 

I have exactly the same problem. Restarting the game or doing other tasks does not help

I'm getting the same problem! I contacted the EA support team, but they said there's no tickets out there for this problem right now and said it is most likely my console. I think it's the game though and not the console.

People are reporting the same bug with perpetual loading on social media (Reddit, Facebook)

I started a new town ... in this town i reach 5 stars without the bug ... so it is not the console ... it is the game :x

Aw I really don’t want to have to start over right now. Hope there can be a patch to fix it.

Any word on potential fixes? I’m sure the team has a lot to fix at the moment, but hoping it’s addressed in the next update for the game

Same problem for over a month now. Can’t progress in the game. I’ve commented this on FB, Reddit, and here. Plz fix EA!