Autolog constantly disconnecting

I think that neither EA nor Criterion want to admit that there are SERIOUS issues with their software. That, or they simply do not know what is wrong.

I like the game.  I did love the game, but the multiplayer issue is really getting annoying now.  I managed two whole complete sets of 5 rounds last night!  Had great fun - nearly as good as NFS:U2 back in the day!!!  Then, come to play again this evening...

1. First round had three people in it, who promptly dropped out over the time it took me to change cars and turn around.

2. Quit out of MP, back in.  Place 2nd in the first race it drops me in, then kicks me before I make it to the next event.

3. Wrestle with autolog to connect again (tried only twice this time round, woo).  MP starts, tells me I lost connection to autolog and then starts finding players and places me into match.  It does that.

4. Similar to above, didn't place so well.  Looking through some unlocks in easy(pah!)drive, game freezes.  Well, graphics freeze, can still hear some idiot with their mic next to their speaker playing me a discordant melody of whatever lackluster track is playing on their PC combined (in perfect out-of-time-ness) with a different lackluster track playing on my PC.  Or maybe it was Dizzee, I kinda like that track... anywho, I digress. 

Game was locked up (graphics) yet still giving me the live audio.  Has to be a graphics issue right?  It does this from time to time, when I'm not using catalyst control center to over-ride the ingame settings! That's right, happens more with vanilla settings than with souped-up settings!  I can live with it, 'tis something that happens to PC gamers.

But then I thought!

I've seen this before, over and over again; when autolog kicks me.  Right up to that moment where I'm booted out of the game I can hear everything being said and interact with <Most> of the cars I'm playing with.  I am connected to the game 90%+ of the time, I'm sure of it.

I believe that it is entirely Autolog that's kicking me.  I've not lost connection at all, it has just decided that I have!

THIS IS A FUNDAMENTAL GAME BREAKER!!!

Now, please correct me if I'm wrong.  In the UK (where I reside and purchased the game), I believe that something that is sold, for actual money, has to be fit for the purpose for which it was intended to be used.

The game has an awfully short and easy single player mode and the major hype and touting of the game was orientated towards Online play and the marvel of Autolog 2.0 and how it would revolutionise the way that the game is played.

So far, in my experience (and it seems in the experiences of several other people too), the game has been unable to provide on either front; unless by 'revolutionise' it meant 'make almost unplayable'.

PC gamers are a patient lot, we know how the modern gaming world works - that it's cheaper to release a game that 'largely' works and fix it in the field when all the true bugs show their faces; heck, Microsoft have been doing it for decades and we still buy their stuff en masse.  It's the lack of acknowledgement of problem that is the main issue for me.

Tell me you're going to fix it, give me a time scale and then make sure it gets done.  That's all I want.  Please.