Can’t connect to online on need for speed pay back

@ov203

Highlight the game in your library, press the option button and then check for update. Retry playing once that update is done.

Here is the article that error message refers to:

https://help.ea.com/en-us/help/faq/not-able-to-connect-to-online-play/

@AF-Psychodad

It does depend on the game and geographical region. Please see the following help article for info on allowing access on a child account:

https://help.ea.com/nl/help/account/give-your-child-access-to-games-on-their-child-account/

im from iran and i want to know how i should play nfs payback ? Im using vpn to connect but i cant cannect plz help

No way. They won't fix it. Looks like they don't care. They haven't updated the game since June 2018. Updates and multiplayer have been crap since Ghost took over NFS saga. 

I'm on Xbox here. It is still not working, I can connect to the hangout if I want. I can do casual speed lists, in fact even still they're instant queue. As soon as I try to play ranked (it's the last achievement I need for completion) I am disconnected and get the dr1001 error code. This is beyond frustrating.