Cannot edit car's paint/wrap? Game says, "Retrieving your custom wraps..."

For the last day, I have not been able to change the paint, let alone download wraps for any of my cars. My game says, "Retrieving your custom wraps..." over the first two Paint & Wrap options. When I try to download a wrap from the community tab, it says, "Download failed, you have no free download slots available. Please free up some slots and try again." yet I only have a few. I've scoured the web for a solution and people have mentioned having this issue in past NFS games (2015 & Payback), but no one has mentioned it in regards to NFS 2019. I am playing on PC with a gigabit ethernet connection. I have tried every troubleshooting method imaginable. I've contacted EA but have yet to here back. I desperately want to make my M2 competition Long Beach blue, please help ;(