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-SxckMyManu-'s avatar
-SxckMyManu-
9 months ago
Solved

Error code: 0xc0000005

Hello, I've spend all day trying to run Need for Speed Heat. I started debugging and found out that the error code is 0xc0000005, which is a memory access violation. The first thing that came to my ...
need for speed heat
  • EA_Illium's avatar
    EA_Illium
    9 months ago

    Hey @-SxckMyManu- 

    Thanks for reaching out to the community on Answers HQ and letting us know what you are running into!

    When you have a moment can we try the following?

    • Run the System File Checker tool, then Check for Windows and GPU updates  
    • Repair or Install the VC++ files for your game (Guide here)
    • After trying restarting your device and running your client and Heat as an admin to see if you can launch the game

    If this continues, would it be possible to test in a new user or admin account?

    Thanks!

EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
9 months ago

Hey @-SxckMyManu- 

Thanks for reaching out to the community on Answers HQ and letting us know what you are running into!

When you have a moment can we try the following?

  • Run the System File Checker tool, then Check for Windows and GPU updates  
  • Repair or Install the VC++ files for your game (Guide here)
  • After trying restarting your device and running your client and Heat as an admin to see if you can launch the game

If this continues, would it be possible to test in a new user or admin account?

Thanks!

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