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Anonymous's avatar
Anonymous
11 years ago

Error serial number need for speed hot pursuit

Hello. I bought the game Need For Speed ​​Hot Pursuit with the serial:
[edit: serial key removed]
The operating system used is Windows 8.1 Pro
I inserted the CD autorun give him run the install Duraziv few seconds and then opens the activation serial number.
By entering your serial more above getting this error:
`The serial number you entred is invalid``
Wanting to close the installation of the game began to settle. After the installation I installed creations themselves, inclusive and EA Download Manager + Update It Download Manager (becoming Origin)
Neavan Origin account I created one and after logging in there trying and get the same answer validation show that the series used is invalid.
After installation the game after the appearance of the logo dezchizand comes an update. make this update from version 1.0.0.0 to 1.0.5.0
and again asked to introduce serial numeber.
After entering the series show the same error appears invalid and the game does not start.
What to do in this situation?

thank you

1 Reply

  • Mikimuster3's avatar
    Mikimuster3
    Hero+
    9 years ago

    First off, let me start by saying welcome to EA’s “Answer HQ”.
    Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!

    The best thing for you to do is to contact a game advisor (the nice folks over at EA support) for more help with this. There’s nothing we can do on the forum Answer HQ to fix serial key issues like this.

    You need to contact EA/Origin support for more assistance. They will be able to assist you further for this issue you are having.

    Follow these steps:

    *Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*

    Contact a games adviser any time using this following link https://help.ea.com/en/contact-us/new/

    1) Click on your game or search if it isn’t listed.
    2) Select a topic for the best results.
    3) Scroll to the bottom and select Contact Us.
    4) Select your platform and list a short description of your problem.
    5) Select live chat or call me to request a call back from an adviser.

    Hope this helps.

    For help on how to contact an Advisor please use these links:
    http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
    http://help.ea.com/en/article/contact-ea-help/
    http://help.ea.com/en/article/how-to-attach-a-file-to-your-ea-help-ticket/

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