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Anonymous's avatar
Anonymous
9 years ago
Solved

Game constantly freezes after a race and sometimes in the map menu also

Hello,

Please kindly assist; The game is freezing every couple of mins with no apparent error. It just freezes, mostly after the end of a race.

No error message, no anything, I have to Win+Tab and move it to the 2nd Desktop in order to be able to close the game otherwise is in always focus, even above the Task Manager.

I don't have anything overclocked, and my specs bellow:

Intel Core i7 3770k
Asus P8Z77-V LK
16GB(2x8) DDR3@2133MHz 1.5v Patriot
MSI GeForce GTX 1080 GAMING X 8G
59.63GB Samsung SSD 830 + 465.76 GB Samsung SSD 840 EVO + 2TB Hitachi + 300GB Velociraptor HDD
LG 14x BD-R XL Writer
Acer Predator X34 3440x1440@100Hz G-Sync
NZXT PHANTOM410-BK
Creative X-Fi Titanium PCIe
Corsair 850W
Logitech G500s
Win 10 Pro - 64bit

I have no simmilar issues with any other games installed.

Thank you in advance.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Update:

    I have changed the car, including the paint and decals, and it seems that the freezing issue is solved. Not sure it was because of the model or the custom decal.

    Will update again in case the issue reverts.

5 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    Thank you Barry,

    Yes, I have 29GB free on the C:\ drive, also the swap file and temp files are on the D:\ drive.

    The game is installed on D:\Need for Speed folder also.

    Thank you in advance for the support.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    9 years ago

    @Cassius_Augustus

    Thanks for the info. Try temporarily disabling any security software, antivirus/firewall etc. and then perform a clean boot before starting the game.

    Clean boot: http://support.microsoft.com/kb/929135

    I suspect your antivirus is doing on-access scanning.

    Let us know if this has any effect, thanks again.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hi,

    Sorry, I have disabled the AVG antivirus, even put exception for the games directory and Game Mode; 

    I have also disabled Game Mode on Windows 10 as somebody suggested, still nothing changed.

    Game is freezing right after the race is over on the window with the race rewards and stats...

    Edit:
    I have attached a screenshot with the last screen I see before the game freezes without any error. Also for some particular interest, I got this freez error for the past 3-4 times after I finish this same mission.... 

  • Anonymous's avatar
    Anonymous
    9 years ago

    Update:

    I have changed the car, including the paint and decals, and it seems that the freezing issue is solved. Not sure it was because of the model or the custom decal.

    Will update again in case the issue reverts.

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