Forum Discussion

consistentcheck's avatar
4 years ago
Solved

Game error

Hi, I've just recently got this game from Prime gaming, I claimed the game and opened EA Desktop to install it first. But when I launch it, the game says that there was a problem launching the game so I thought maybe it was just an EA Desktop installation issue, so I reinstalled it this time using Origin. But when I launch the game on Origin it still says the same problem, Can anyone help me out, please?

Here's a screenshot of the error.

  • Update: I just recently reinstalled my OS (Windows 10), and reinstalled all the necessary distributables for my system. And the game works, I think it was because my OS's redistributables corrupted or something, it was similar for other games which I got a 0xc000007b error (my hacky solution was to put some directX files in the game's folder). So yeah, I think the problem was related to my OS having corrupted redistributables or something.

10 Replies

  • Good luck.  I've owned the game for months and never been able to play once.  I've tried so many things.

  • Also having this issue on Origin. Ran both Origin and the Game's executable as administrator and still no go. I've seen some people say they get the error on Windows N versions until they download a media pack, but I don't have an N or KN version.

    Tried to repair the game files on Origin, still nothing. 

    I'm going to try deleting Origins cache files and restarting, but I don't anticipate any luck on that either.

  • Update: I just recently reinstalled my OS (Windows 10), and reinstalled all the necessary distributables for my system. And the game works, I think it was because my OS's redistributables corrupted or something, it was similar for other games which I got a 0xc000007b error (my hacky solution was to put some directX files in the game's folder). So yeah, I think the problem was related to my OS having corrupted redistributables or something.

  • abhinavlav's avatar
    abhinavlav
    4 years ago

    I have been facing the same issue and have Windows 11. Does it not work on Windows 11?

  • Wsr02's avatar
    Wsr02
    4 years ago

    Yeah I think it’s an windows 11 compatibly issue as I’m facing the same issue 

  • El152013's avatar
    El152013
    2 years ago

    The redownloading of direct x corrected the launching issue thanks for your help I really appreciate it.

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