Game Freezing in Multiplayer

Everytime I join an online game; My game freezes. It does not kick me out. The screen just freezes for 5-20 seconds, unfreezes and the game tried to catch up by speeding up the game to catch up with the other players. This has been going on ever since I downloaded the game off of Steam. This doesn't happen in the career mode so I want to know if it is possible to fix this issue without having to contact support.