I think I have a solution. I activated the "Enable Share Usage" setting and have not seen that issue for more than 7 days.
I too have this issue.
Samsung Galaxy S7 Edge - SMG935P (hero2lte)
Baseband:G935PVPU4BQD2
Android: 7.0 Nougat.
Play Games Version: 3.9.08
No Limits version: 2.1.1
Issue: Completion of race does not give reward, freezes. Force quit. Reopen
No reward in inventory. Fuel is consumed.
Happened to me since new patch I think.
I've spent over $65 USD on In App Purchases
I tried winning the Porsche GTR3 a few weeks ago.
My PR was not high enough to finish the final race at 97%
This is because the game crashes and uses my tokens.
Google wont issue a refund because its > 48 hours
I want a refund for the $30 Special event pack I bought and then got screwed out of the car due to bugs.
I'm VIP level 4.
I contacted EA and they send me to troubleshooting pages, all of which I've already tried.
I know my way around Android SDK. I'm not dumb.
Devs need to add a tool to retrieve lost Gold/Blueprints/Items. A way to roll out the items in the form of an in game mailbox.
Someone who isn't me should just buy an unlocked phone, root, and use Freedom for iAP. But using Freedom.apk "may be considered illegal in my country".
I'm sick of this greedy corporation that has no support for their customers. It took me 10 minutes to navigate EAs website to even FIND the chat option.
CASE#: 30732719
QUESTION: c545f0bf
Shameless, agitated, self bump.
Also, EA is about to hear from my attorney if I don't soon get a refund.
They're essentially STEALING OUR MONEY. TOKENS COST GOLD
GOLD COSTS MONEY. TOKENS=MONEY
Still bugged and locking up on android 6, HTC One m8 phone. How many months has it been and there is not even a word about a fix? Only thing you can do is what I have been doing, especially for the fasttrack or whatever 5 day car events. Upload the game save after each win and when it bugs out, force kill, download save, and try again. The sad part is that the game can't even recover from a save download correctly anymore, so you have to force kill it again after it has downloaded and screen goes black. Oh, and you can only do a download once per hour, such a great feature from EA.
This issue is still present in the Track Weapons update. Every day, 10 out of 10 times, the game becomes stuck after completing the first race. Retiring from the first race then playing it again seems to help.
