I had lost the Need For Speed Rivals icon in Origin "My Games" column, pls. help!
My Tag name is Ken. And my pre-ordered no. is 17296832123. Seems that EA had sent the confirmation letter but I haven't shown my pre-ordered games in my Origin "My Games" column. Can any EA expert can fix it? Thank you and looking forward to see more great games for me to buy them!
Hereby the letter that sent from EA
親愛的[Last name edited] Ken,
感謝您在2013年05月24日 星期五時於Origin數位下載商店購買遊戲。這封電子郵件是您的訂單摘要。請保留此封電子郵件作為您的購買證明。 如果您用信用卡付款，請留意信用卡帳單上的EA *Origin.com項目。
您的訂單與付費資訊
1. 前往這裡http://store.origin.com/store/eara/zh_HK/DisplayHelpPage點選「客戶服務」連結「檢視近期帳單記錄以及購買明細」。使用購買遊戲時的Origin帳號與密碼登入查詢。
2. 您也可以使用訂單編號或您的登入查詢您的訂單。
下載產品
如果您已經安裝了Origin，您可以直接連接下載安裝遊戲。尚未安裝的客戶請您點選這裡http://www.origin.com/download
請注意：本電子郵件訊息，是由無法接受來信，僅供寄發通知的電子郵件地址寄出。如有疑問，請電郵help.origin.com/。
Origin<br>謹上
您的訂單與付費資料
訂單編號：17296832123
訂單日期： 2013年05月24日 星期五
Fong Fong Ken
產品說明：
* 如果你目前沒有Origin，在此下載。
http://www.origin.com/download
訂購的數量 產品名稱 開鎖密碼 需要啟用 需要下載 金額
--------------------------------------------------------------------------------------------------------------
1 極速快感：生存競速 數位豪華版 HK$404.10
1 橫衝直撞 狂飆樂園 究極版 (英文版) HK$0.00
1 終極戰警包 HK$0.00
小計：HK$404.10
稅金： HK$0.00
總額： HK$404.10
折扣: HK$314.90
EA Swiss S?rl, 8 Place du Molard, 1204 Geneva, Switzerland. Registered in the Geneva Companies Registry with Company Registered Number: CH-660-2328
Edit: [Personal information removed for security reasons + spoiler tag added]
Purchases made through the Origin Store Page will differ from purchases made from the Origin Beta client.
You will need to check your Origin client purchases & order information from within the client itself.
To view your Origin Client order details:
- Log in to the Origin Client.
- Click on Help.
- Click on Order History.
NOTE: If you pre-order games on the Origin Store website, you will not see them in your Origin client order history.
Click here to view your Origin Store purchase history.
