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Hunt25252525's avatar
Hunt25252525
Newcomer
11 days ago
Solved

I need help. I can't play EA games

I keep getting prompted to sign in but I'm told my EA account is already linked to my Playstation account. It then keeps me from proceeding to play NFS.   I tried to unlink and relink the account b...
feedback
nfs 2015
playstation
technical issues
  • EA_Mako's avatar
    EA_Mako
    11 days ago

    Hey Hunt25252525​,

    Any time you unlink an account, there is a 6-month cooldown before you're able to do so again. That may be what's preventing you from re-linking at this point. Our support team should be able to take a look and see what options are available to help get you back in-game, so I'd just scroll to the bottom of the help page linked above and use the Contact us option.

    That should let you open a case so our support team can take a look with you!

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
11 days ago

Hey Hunt25252525​,

Any time you unlink an account, there is a 6-month cooldown before you're able to do so again. That may be what's preventing you from re-linking at this point. Our support team should be able to take a look and see what options are available to help get you back in-game, so I'd just scroll to the bottom of the help page linked above and use the Contact us option.

That should let you open a case so our support team can take a look with you!

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