Item System Synchronization Failed

@TwittyliCrop Nothing really. It's broken, they don't know how long it'll be. I don't think there's a lot of information being given to the chat agents because they're repeating a lot of the same things and not giving out useful information. That twitter feed is dead since 2021. Nothing's updating there.

Transcript
EA Agent(10/2/2022, 2:29:52 PM): Thank you for contacting EA HELP, my name is EA Agent, may I start with your first name please?
(10/2/2022, 2:30:16 PM): Tae
EA Agent(10/2/2022, 2:30:58 PM): Hi Tae, I hope you are doing well.
EA Agent(10/2/2022, 2:30:58 PM): How may I help you today?
(10/2/2022, 2:31:54 PM): Website shows the server is up & good. My friends are reporting they can get online just fine. I'm getting a 00308F error and now it looks like the game wiped out all my cars and character items. It's saying it's not synching my inventory. What do I have to do to play with everyone else in my crew?
EA Agent(10/2/2022, 2:32:42 PM): Alright! Thank you for getting in touch about this, I will certainly try my best to help you.
EA Agent(10/2/2022, 2:32:45 PM): To begin with, may I know the email linked with your EA Account?
(10/2/2022, 2:33:07 PM): **REDACTED**
EA Agent(10/2/2022, 2:34:39 PM): Let me check the account here.
EA Agent(10/2/2022, 2:35:37 PM): Can you please tell me the exact error you're getting on screen?
(10/2/2022, 2:35:58 PM): Like I said, 000308F
EA Agent(10/2/2022, 2:36:18 PM): Everything looks okay with the account here, let me contact my team to check with them.
(10/2/2022, 2:39:09 PM): Pardon, I missed a zero. it's 0003080F. Very sorry for the mistake.
EA Agent(10/2/2022, 2:39:34 PM): So thank you so much for the patience here so I just got this case investigated by the concerned team.
EA Agent(10/2/2022, 2:39:38 PM): And am happy to tell you that you’ve nothing to worry about, looks like a few other players have reported this issue as well, however, the good news here is that the studio is already aware of it and is already working on a fix.
EA Agent(10/2/2022, 2:39:42 PM): It’s getting rectified as we speak, and thanks for your patience on this one and again do not worry we got your back on this one.
(10/2/2022, 2:40:54 PM): Do you know if they can fix the missing inventory?
EA Agent(10/2/2022, 2:41:53 PM): I will send your account and case details to the team so they can look into the issue and fix the missing inventory, how does that sound?
(10/2/2022, 2:42:32 PM): Thanks, do you have a ticket number I need to track for this?
EA Agent(10/2/2022, 2:43:40 PM): All the updates will be posted here:
https://twitter.com/needforspeed?lang=en
(10/2/2022, 2:45:22 PM): They haven't posted anything since last year
(10/2/2022, 2:46:00 PM): And they just retweeted EA's adverts
EA Agent(10/2/2022, 2:46:40 PM): Just to inform you that it is not an individual that seems to be impacted by it, there are a lot of players experiencing the same issue and understand the fact that the game is having regular updates and events.
EA Agent(10/2/2022, 2:46:47 PM): So you might experience slight issues however we trying our best to get it rectified on our end.
EA Agent(10/2/2022, 2:46:51 PM): So hoping for the same understanding from your end as well.
(10/2/2022, 2:47:45 PM): Yeah, you said that before. I'm more looking at this twitter feed you sent. It looks inactive so is EA putting out updates or should I be checking back here?
EA Agent(10/2/2022, 2:49:11 PM): EA will be posting the updates there, you can also check back here for updates, "REDACTED" you can provide this case number for the future.
(10/2/2022, 2:50:43 PM): Yeah I'll check back here since the twitter hasn't been updated since 2021. Do they know how long they'll be working the issue?
EA Agent(10/2/2022, 2:52:09 PM): They should come out with a fix pretty soon, however I cannot confirm the time frame as that is not shared with us.
(10/2/2022, 2:52:27 PM): Alright, I'll get this posted to the community. Thanks