Forum Discussion

Volerwar's avatar
12 months ago

Need for Speed has problem.

  1. The cover of Need for Speed Payback is having problems in the EA application.
  2. On Steam, Need for Speed Heat has a problematic title, as does the background of its Steam library.

8 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Hi @Volerwar 

    To check have you tried the following?

  • I still have this problem, and I've ruled out that it's a network, EA app client, or Steam. And I didn't find Need for Speed Payback in the EA app store.

    The second question, please see the screenshot I uploaded, note the title of Need for Speed Heat in the Steam store.

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Hey @Volerwar 

    Apologies to confirm are you trying locate NFS Payback in Steam or in the EA App? Where did you initially purchase a copy of the game?

    For NFS Heat, are you able to provide more information on the issue your running into? Its not clear from the screenshots what you may be running into...

    Thanks!

    1. Need for Speed Payback cannot be opened in the EA app offline when it has been downloaded and the EA app is recognized.
    2. The Need for Speed Payback game cover does not display correctly in the EA app and the game is not available in the EA app store. (The game can be launched and played normally)
    3. Heed for Speed Heat has a problem with the title.
  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Hi @Volerwar 

    We can pass on the feedback to the team about the title and art image for NFS Heat. 

    To check for the issue you are running into with NFS Payback if you go online with the EA app are you able to launch and play? 

    1. When connected to the Internet, Need for Speed Payback can be started normally.
    2. Regardless of the state, the cover of Need for Speed Payback does not display properly.

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