Forum Discussion
EA_Illium
EA Staff (Retired)
2 years ago2 years ago
@EA_Illium Please take a look at the screenshot I uploaded.
- EA_Illium2 years ago
EA Staff (Retired)
Hi @Volerwar
To check have you tried the following?
- Verify the game in via your Steam library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool, then Check for Windows and GPU updates
- Repair or Install the VC++ files for your game (Guide here)
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode first then try again.
- 2 years ago
I still have this problem, and I've ruled out that it's a network, EA app client, or Steam. And I didn't find Need for Speed Payback in the EA app store.
The second question, please see the screenshot I uploaded, note the title of Need for Speed Heat in the Steam store.
- EA_Illium2 years ago
EA Staff (Retired)
Hey @Volerwar
Apologies to confirm are you trying locate NFS Payback in Steam or in the EA App? Where did you initially purchase a copy of the game?
For NFS Heat, are you able to provide more information on the issue your running into? Its not clear from the screenshots what you may be running into...
Thanks!