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Same here I lost 6 hours of game time today I'm not playing until they patch it
- @Wl2ECKLESS I did what you recommended. I white listed those 3 programs and disabled ransomware protection and it WORKED! Although is it necessary to whitelist touchup.exe?
- @Hondforce1991 same here dude. Just follow what Wl2ECKLESS said about white listing through the "Manage Controlled folder access".
Allow these through Controlled folder acess
Origin.exe
Need for Speed Heat.exe
Touchup.exe (it's in the nfsh game folder)
Then turn off the ransomware protection and you'll be good to play again! - @Death_kong It was for me yes, it's some component of NFS Heat however I was able to re-enable ransomware protection after white listing those apps although you can also just leave it disabled if you prefer.
Where do you see controled folders on the ransomware protection window ?
- @Chevalior It's only on windows 10, however to get there:
Open windows defender
Goto Virus & Threat protections
Goto to Manage Ransomware protection
Then there you will find two options of importance:
- Protected Folders
- Allow an app through Controlled folder access Here's what it says
- @Chevalior looks like you have Windows 10 Basic
i'm having the same sort of issue on the xbox. but instead of it erasing all of my progress it just got rid of 3 of my 12 cars, took my money from 2.1 mil to 560,000, is keeping me from earning money, but to top it all of it didn't change my level. idk what is happening nor do i know how to fix it.
I don't know what it means but yeah, can't get there then.
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