Forum Discussion

Seasoned Newcomer

6 days ago

Need For Speed Rivals Origin activation popup on launch (Doesn't work)

I bought Need For Speed Rivals on Steam a few years ago and I wanted to play it again recently but the game kept bringing up an origin activation popup even though its long since gone. I've tried man...

Community Manager

6 days ago

Hey KillerV722,

Thanks for taking the time to explain the issue you're encountering, along with the steps you've already tried!

If you haven't already, the following workarounds helped players in the past, so please give the following a try:

Delete everything in C:\ProgramData\Electronic Arts\EA Services\License
Alternatively, press Windows + R, then type: %ProgramData%\Electronic Arts\EA Services\License
Reset your password to exclude special characters

Let us know how it goes, thanks!

KillerV722

Seasoned Newcomer

5 days ago

I did both just now and it didn't work, exact same issue with activation. Every time I click play in steam or from the EA app the activation popup comes up blocking me from playing the game.

EA_mplsnow
Community Manager
5 days ago
Thanks for that update KillerV722!

This is a bit tricky with Origin out of the picture. But here are some more steps we can try:

Close the EA App

Press Windows + R and type: %ProgramData%\Electronic Arts\EA Services\License

Select Folder Options > View > Advanced Settings > Hidden files and folders > check 'Show hidden files, folders, and drives'

Delete all files that appear in the folder

Press Windows + R and type: %temp%
You should be brought to C:\Users\Username\AppData\Local\Temp

Delete all files and folders, then clear the EA App's cache

It might be worth checking with live support to make sure the Need for Speed: Rivals entitlement is synced properly on the account, and to see if they can run a refresh.
- KillerV722
  Seasoned Newcomer
  4 days ago
  I already tried that step about hidden files and it did nothing just as the previous fixes did nothing. I tried getting to live chat via EA Help but this popped up.
  So I'm completely out of options. I paid for this game and yet I can't play it at all. I understand the online servers went down but the Singleplayer should be fully available. Why is the Origin popup even coming up at all? I thought it had been removed a long time ago? Anyway that doesn't matter, I'd really like some help to make this game work (though I'm not sure what else to do at this point).