Hey there,
I'm glad the issue has now been fixed! Closing this thread now! Feel free to post in our boards if you are having issues again in the future!
-Groguet
This situation is absolutely unacceptable. It has been over a month since the daily challenges in NFS Heat stopped working, and yet, we have received zero meaningful updates regarding a fix. This is outrageous.
Hundreds of loyal and dedicated players have spent countless hours working toward 100% completion, only to be permanently blocked from achieving platinum due to a bug on your end. This is not just a minor inconvenience—it completely undermines the experience for completionists and long-time fans of both the NFS franchise and EA games. At the very least, we deserve transparency.
Even if there is no definitive timeline for a fix, you should be providing clear and regular updates on the current status. Keeping players in the dark, ignoring the issue, or shutting down forum discussions will not make the problem go away. It only further damages your credibility and the trust of your player base. We need answers. When will this be fixed? If no fix is coming, have the decency to say so openly instead of stringing us along. Looking forward to a prompt and honest response.
100% couldn't agree more with the above.
What I find perplexing is that despite the numerous posts in this and across other threads, our community manager EA_Pulsar seems quiet on the matter. Clear they are active in other threads.
How about actually managing the "community" and providing a response on the issue, and if you;re not able to then can you please escalate to someone else who can?
Worse still - I was worried I wouldn't get the plat because of the Reach Max Crew trophy. However, now looks like I'm going to be out-done by what is the easiest trophy in the entire game and through no fault of my own.
I'd lol at the whole situation but it is so far and away from being funny right now.
