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GundamUnknown78's avatar
GundamUnknown78
6 years ago

NFS HEAT CANNOT LOGIN "UNABLE TO LOGIN"

Hi, 

I am not able to login to NFS Heat. Whenever I select "Play Online", it says "Unable to Login". Although I am sub-account under the master account, there's no content restriction/parental control in place (I can play COD with no issues). Whenever I try to sign into EA using the PSN both master and sub-account, they all fail. Can somebody please assist me with this issue?

Thanks,

nfs heat

3 Replies

  • uncensorious's avatar
    uncensorious
    6 years ago

    @GundamUnknown786 

    Please try restarting your PlayStation because sometimes this can fix a problem. Good luck and I hope it helps. If not then try the other steps on PlayStation connection troubleshooting.

    Restart your PlayStation

    • If you’re on PlayStation 4 (PS4) or PS4 Pro, touch the power button on the front until it beeps twice. Unplug it, then disconnect the power cord. Wait 30 seconds then plug it in again.
    • If you’re on PlayStation 3 (PS3), hold the power button for 30 seconds. The PlayStation will beep 3 times then turn off. Unplug it, then wait a few seconds before plugging it back in and turning it back on.

    Additional resources:

    Troubleshoot problems playing online

    Connection troubleshooting

    NEED FOR SPEED™ HEAT Community

  • GundamUnknown78's avatar
    GundamUnknown78
    6 years ago

    Hi Uncensorious,

    That did not resolve the issue. I’m still unable to sign into NFS Heat Online. My master account does have PS PLUS which means my sub account should be able to get online like other games I play on the ps4. There’s no parental restriction on the sub account as well.

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