NFS Heat unable to connect to the internet.

What the title says. It's the error 40050000, and I play on a PS5.  Is this thing ever going to be addressed, or I am forced to lose all the progress from my save (on which I did pretty much everything, mind you) so I can play online with my friends? I have a backup of my savegame, but that workaround feels terrible, to be honest. This is getting reported over and over and over again by people... So maybe it should get checked out or something? Solo play is fun, sure, but with so many friends getting the game as it's currently on sale pretty much everywhere, it feels extremely frustrating to not be able to play with them.

I've reported it several times before, both here and and on Reddit... And the self-help agents are not really of much help.

Maybe the problem is not the server but the synchronization thing itself?