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sarhawk's avatar
3 years ago
Solved

NFS Heat won’t launch steam

Yeah so basically I go into the EA app and I press launch game. It opens steam and steam “runs the game”. EA closes but the game doesn’t open and on steam it just says “running”. It’s like it refuses to open the program. I’ve verified files on steam, reinstalled EA twice but nothing helps. Please help

  • Hi @sarhawk 

    Can we try the following steps, when you have a moment? 

    If the issue continues let us know the following:

    Spoiler

    Platform:

    PSN ID/Xbox GT:

    Are you getting an error message?

    Date this issue started (is it still happening?)?

    Is anything else happening?

    If possible, share a Screenshot or Clip...

    If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers

    Cheers!

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @sarhawk 

    Can we try the following steps, when you have a moment? 

    If the issue continues let us know the following:

    Spoiler

    Platform:

    PSN ID/Xbox GT:

    Are you getting an error message?

    Date this issue started (is it still happening?)?

    Is anything else happening?

    If possible, share a Screenshot or Clip...

    If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers

    Cheers!

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