Forum Discussion
EA_Illium
EA Staff (Retired)
12 months agoThanks for confirming!
When you have a moment can we check if the following steps are able to help us?
- Close other running applications on your device
- Try running the client and game as an admin
- Verify the game in via your Steam library
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
Thanks!
12 months ago
all mentioned steps were already completed and nothing helped
- EA_Illium12 months ago
EA Staff (Retired)
Hi @Blackj_Jerome, What is the Steam ID your currently using? Also to check, would it be possible to try a different network to check if this continues?- 12 months ago
im having the same problem, none of those solutions work, please do something about it
- EA_Illium12 months ago
EA Staff (Retired)
- 12 months ago
wdym by different network?
My Steam ID: 76561198200727366- EA_Illium12 months ago
EA Staff (Retired)
Hi @Blackj_Jerome, If possible can you test trying to download and launch on a different internet network?
- VinnyMaxxBR3 months agoNew Novice
olá tudo bem mesmo problema aqui não consigo jogar e nem logar meu ID VinnyMBrsk e suporte ninguem responde...
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