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Osamabeenlagin's avatar
Osamabeenlagin
3 years ago
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Re: Banned without specific reason

I was also banned without reason in NFS Heat. Joined my first crew invite then I was banned the next day. Pretty sure they mass reported me. 209 hours played no issues.. maybe it’s my username. Wouldn’t I get a warning first?

need for speed heat
  • EA_Lanna's avatar
    EA_Lanna
    3 years ago

    Hi @Osamabeenlagin, 

    I'm sorry but we won't know why you were banned from the forums. Can you take a look through your emails? Terms of Service aim to send out an email stating the reason for the ban. It's possible that went to your spam/junk folders. If you're using gmail, it might be under the Promotions tab. 

    - EA_Lanna

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @Osamabeenlagin, 

    I'm sorry but we won't know why you were banned from the forums. Can you take a look through your emails? Terms of Service aim to send out an email stating the reason for the ban. It's possible that went to your spam/junk folders. If you're using gmail, it might be under the Promotions tab. 

    - EA_Lanna

  • Osamabeenlagin's avatar
    Osamabeenlagin
    3 years ago

    Banned from the forums or the game? If I'm already banned from the forums my username is for sure the issue. What I'm asking is would I get a warning first for my username or just a flat-out ban?

    EA stands behind my ban in NFS Head due to Violence and tragic events in a car racing game with no chat options besides the pre-made chat options. Total BS. My cars are single color so I know it wasn't a car wrap.

    209 hours played not one issue. I get my first party invite and was banned the next day. Makes no sense. 

    I have record track times in the game. I'm positive I was mass reported by a crew who couldn't beat my times.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hi @Osamabeenlagin,

    Right, I can see where the confusion came in there. Allow me to clarify: we won't know why you're banned in-game on here; Answers HQ the forum.

    - EA_Lanna

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