DICE TeamI am not sure what you mean with getting a black rectangle? I cannot ask for a screenshot either, for obvious reasons.. ☹️
Several things you could try:
Could you let me know if that got it working for you?
Hi there, sorry for the late reply, had to go out of town for a few days.
I tried repairing the game but it didn't work and even now when I connect the laptop to a TV via an HDMI, either the game crashes/PC freezes or nothing is visible on the TV.
Can someone somehow resolve this issue, and is there anyone with the same issue?
By a black rectangle I mean a literal black rectangle when i press the screenshot key and pasted the image in paint. Tried a third party screenshot utility and binded another key for screenshot, but nothing worked.
Any solution?
EDIT: I tried using a different HDMI cable but it still didn't work. And my laptop port isn't faulty as i can view other programs on the TV.
DICE TeamDICE TeamHave you set the Power Options of your laptop to High Performance? At the same time make sure that you've setup a Gaming Profile so that your system uses the dedicated GPU, instead of the integrated one.
Could you please also test your system on the following page:
http://www.systemrequirementslab.com/cyri/requirements/need-for-speed-2016/13109
Yes I play in High performance mode while charging, so there is no dearth of power to the GPU, and I know and checked again that I play on my dedicated GPU and not the Intel integrated one.
I've attached the Can You Run it, Screenshot. Although it says my GPU is under powered, I can run the game comfortably at high settings. Cheers to the devs for optimizing that. But still no screenshot ability.
DICE TeamAs a last avail: is it possible that you might have to press the Fn (Function) key, or similar, to be able to use the PrtScn button? I know that laptops have smaller keyboards so sometimes you have to press something extra in order to get a button to work.
You could perhaps try with the on-screen keyboard if you haven't done so yet.
DICE TeamYou are the first player that I've come across with this issue which usually means that the cause is something very obscure and hard to find. However, I definitely will keep an eye out for you.
If you come across the solution yourself then do please share it in this thread as I am very curious about the cause..
just use external programs like fraps or bandicam or whatever is bundled with graphic cards tools. screenshots problem gone.
Here is how to take screenshots in windows 10 : Different Methods
1:- Click on the Start button and type Snipping Tool in the Search bar.
2:- Select Snipping tool from the results.
3:- A small window will open. This is the Snipping tool.
4:- Select the drop down arrow next to the “New” option, where you will be asked to choose among Free form Snip, Rectangular Snip, Window Snip and Full screen Snip. Choose whichever option you prefer and select the area you want to take a screenshot of.
5:- Snipping tool also offers options to copy snips to the clipboard, prompt to save snips before exiting, as well as allowing you to select the ink colour with which you want to select your snips.
Here is how to take screenshots in windows 10 : Different Methods
1:- Click on the Start button and type Snipping Tool in the Search bar.
2:- Select Snipping tool from the results.
3:- A small window will open. This is the Snipping tool.
4:- Select the drop down arrow next to the “New” option, where you will be asked to choose among Free form Snip, Rectangular Snip, Window Snip and Full screen Snip. Choose whichever option you prefer and select the area you want to take a screenshot of.
5:- Snipping tool also offers options to copy snips to the clipboard, prompt to save snips before exiting, as well as allowing you to select the ink colour with which you want to select your snips.
