EA_Illium
EA Staff (Retired)
11 months agoRe: Missing NFS The Run on the EA app
Hey @Dragon571778
Can we first confirm if we are signing in using the same EA account? If so, you can verify by heading here; https://account.origin.com/cp-ui/orderhistory/index
and signing in with the same EA account you're currently using in the EA app.
If you are using the correct account and can see the game purchase, can we first try to clear EA App's Cache (Top Left Menu > Help > App Recovery)?
Thanks!