Re: Need for speed rivals for Xbox one keeps freezing at loading screen.

I tried everything listed and it still freezes when attempting to join a game during the title screen. 

I had to take. Y console offline in order for the game to work...  That sucks! 

I'm still having the problem where it locks up on the start screen while 'finding a game.' It just stops and takes the XBOX One X back to the home screen. I've tried everything on your list to no avail.

One thing that did work was playing the game from a different profile. I, however, don't want to have to start the game from the beginning on a different profile. I'd rather get whatever is causing the freezing fixed. My XBOX profile is midwestcloud.

Thanks,

Eric

Need for speed rivals on Xbox one keeps freezing right when you get to the loading screen. And kicks me back to dash board I have let Microsoft know they had me send my Xbox one in for repairs and I'm still haveing this promblem I see more then one person is also haveing this promblem this needs to be fixed I know you all don't like fixing this game because it's doing the same thing on Xbox 360.

Ditto I get to the game loading screen on my Xbox One S and then after it goes to pull my profile to sign in and starts loading opponents it freezes and sends me back to the home screen I hope honestly that EA can fix this considering this is one of two games I find enjoyable from EA access and worth paying for. 

Thanks an EA Customer!

Tried everything on the troubleshooting even uninstalled and reinstalled about 3 times still to no prevail. This is a very fun game that I very much so enjoy playing so EA i’m begging you to do us all a favor and resolve this issue. 

EA it's about time you fixed this. Still facing this issue

Still got the same problem after all this time. How can u sell a product that still doesnt work? Cant play this game after training. Complete waste of money

I have tried all of the listed steps and it is still not going past the finding a game to join. Please help 

I've bought this game yesterday with Need For Speed pack on Xbox One X.And indeed...,it fails...,doesn't matter if you do the tutorial or not,if you don't want to play online,just turn off internet on Xbox,and then go offline in the game.

In options select multiplayer off.Exit the game,turn on the internet on Xbox and you are able to play (offline in game).

Same here. This is terrible. Wouldn't have expected this for a game that old. And then they even put it up for sale, probably being aware of this.

SOLVED : It worked !!! After one year of agony and frustration. I tired restarting console, deleting and reinstalling again on internal and external hard drives. Nothing worked.

So this is what I did that worked. I don’t know which of these steps worked but you might as well follow the same pattern.

1- I went to games icons/pins in xbox. Clicked menu for NFS RIVALS , “Manage games and add-on” for this specific game . On the left column it says Saved Data. I deleted that saved data. Don’t worry Its going to download again from cloud. I deleted mine from xbox and server both, when it asked.

2- But what I really think made it work was this one. In one of the solution from EA it says “ Clear persistent storage “ something to do with Blu ray setting. I KNOW. What the hell Blu-Ray setting has to do with game .. Right. But as soon as I did cleared that, the next time I started the game, it was WORKING !!!.

1. Press the Xbox button  to open the guide.
2. Select System > Settings.
3. Select Disc & Blu-ray.

SOLVED.

Just in case, Here is the link which tell you to "CLEAR PERSISTENT storage."

https://answers.ea.com/t5/Need-for-Speed-2015/Console-Troubleshooting/td-p/4908815

This does not work... 2 years later and game still doesn't load.. and all it says on XBOX is there is an issue with the EA server for this game.. GET THIS SORTED.. IM SICK OF SPENDING MONEY WITH EA ONLY TO BE SHAFTED CONSTANTLY

Sooo in all this time even today apparently this game isnt functioning properly and I'm payong for a subscription service to you guys and I see this is a now LONG standi issue that appears to have no explanation from EA, and to add to that theres other titles in The Vault that do similar or dont work at all? What kind of scam are you guys trying to pull on the gaming community here? Nobody is paying you to have inoperable games, especially ones from this far back! Fix it already guys, c'mon! Sheesh. X.x

@LuRey28Tried everything, still not working. Requested refund via XBOX, bought this game today, constantly crashing to home screen with no error code. Tried all the steps above. EA being a crappy company as usual, was gonna buy Jedi Fallen Order, but staying well away now. Can't trust EA with ANYTHING.  Unrealated but they've completed ruined SW:TOR after getting full control from BioWare as well. 

[edit] We all know why this is happening EA have shut the servers down, and its causing the game to crash.

Before I started the game, I first went to the settings, network settings and hit the “go offline” button. Exited back out to the main menu and started the game and it went through just fine. Afterwards when I started playing , I mean like driving around being outside on the map I went back to the settings, went back online and returned to the game and I kept playing, no issues at all.  I don’t know if the servers are offline but even after I went online I did not encounter anyone online, didn’t expect anyone to be either.

You didn't join a gaming session that's why you didn't see anyone.

Sure the Xbox is online but the game isn't.

If you stop current session and start a new session the game will crash again back to homescreen.

Ridiculous that they haven't patched this but there you go it was made for Xbox 360 and worked perfectly for that so they don't care about Xbox one X.....