Forum Discussion
24 Replies
- ApprovedAnonymous8 years ago
When i start nfs payback i get a black screen(hear the audio). hearing the audio i can identify that i am able to control the game. But i don't see anything. (Gaming on pc: i7 4790 and a gtx 1050ti)
- EA_Barry8 years ago
Community Manager
What to do if you do not have fraps installed ? but still have black screen and Audio? im running my game in windows10 with DirectX12 is that a problem?
i could really use some help here getting a bit sad and annoyed about this ☹️
- EA_Barry8 years ago
Community Manager
To help prevent any other software interfering with the game you can try a clean boot before starting the game: http://support.microsoft.com/kb/929135
This can also be due to an underspec issue, compare your specs to the minimum:
Minimum Requirements for 720p30 at low settings
OS: 64-bit Windows 7 or later
CPU: Intel i3 6300 @ 3.8GHz or AMD FX 8150 @ 3.6GHz with 4 hardware threads
RAM: 6GB
DISC DRIVE: DVD ROM drive required for installation only
HARD DRIVE: 30GB
VIDEO: NVIDIA GeForce® GTX 750 Ti or AMD Radeon™ HD 7850 or equivalent DX11 compatible GPU with 2GB of memory
DirectX: 11 Compatible video card or equivalent
INPUT: Dual analog controller
ONLINE CONNECTION REQUIREMENTS: 192 KBPS or faster Internet connection - ApprovedAnonymous8 years ago
Had the exact same problem (audio playing but screen was black). For me the problem was TeamViewer.
Started troubleshooting with msconfig (disabling potential problems 1 after 1).
1. Press Windows+R type msconfig and press enter:
2. Go to the Services tab and check Hide all Microsoft services.
-Now look for TeamViewer, Fraps, or whatever similar programs you may have installed and uncheck them, press apply and restart your computer.
I would like to keep TeamViewer running thought so please me tell if you guys find a way to temporarily disable TeamViewer when launching the game.
Hope it helps 🙂
- ApprovedAnonymous8 years ago
I am able to play the game but in a portable screen, the max screen doesn't work!!
- ApprovedAnonymous8 years ago
using origin
BLACK SCREEN
when i run the game it goes fullscreen and becomes black screen with audio. how can i fix this? is there a way not to run in fullscreen as i cant see anything (option menu) or is there a fix?
Win 10
intel i7-7700hq
2.80ghz
16gb ram
NVIDIA GTX 1050
- ApprovedAnonymous8 years ago
how did you change to portable screen?
I have the same issue please help
- ApprovedAnonymous8 years ago
same issue. anyway to not go fullscreen? i done the whole clean up still doesnt work