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Anonymous's avatar
Anonymous
12 years ago
Approved

[Redirected] - NFS Rivals player progress lost

After 6 hours of playing this game, I let someone else sign in and try. When I returned to my game the progress had been lost and I had to start over. I liked this game but now it wants me to start at the beginning. How can I trust that this won't happen again? How can you help me solve this problem EA?

7 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Jj24harrison -  What is the platform you are using?

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I'm playing NFS Rivals on Xbox One. This same issue occurred for the third time yesterday. The day before that, I live-chatted with a rep who suggested doing a power cycle of the Xbox One and then uninstalling and re-installing NFS Rivals on the system. I did both of those things on 11/25 and on 11/26 the issue happened again, taking me from level 11 back to level 7 (I still have the rank 10 achievement). Any ideas on what's causing this?

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    Same problem here on the Xbox One. Had achieved level 14 earlier today. Turned off the console and left the house for a few hours. When I tried to play it tonight, the game would not allow me to get past the title screen by pressing "A". I took out the disk and started a different app on the XBO, then put NFS back in. Once loaded, I got sent back to level 9 which is from a day or 2 ago, and all my racer stats were reset to all 0's. Called Microsoft support as they wanted to make sure it wasn't a hardware issue and power-cycled the XBO at their request. The stats now reflect about what they should have been when I was a level 9, but I still lost a lot of what I earned/bought. I also have the level 10 achievement. Bad bug!! Makes me not want to play anymore.
  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    We are collecting information regarding this issue here.

    Please post your comment or you can even quote your message in the main thread. Thanks.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    I was at level 20 on both racer and cop and the next day I sign on my cop progress is completely gone and racer is set back to 19. WTFH! How about you ea people recognize this and fix it!
  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    Same problem here! This is total BS!
  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    Wow just wasted 60$ on this and lost all the progress I made last night. Will not be recommending to a friend. This guy is unplayable with this issue. Three months later ? You guys suck.

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