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@Madlabs9 

The solution to your question.

Just press down on the d-pad it should work.

Have a great day.

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Hi thank you for your support

But, I have tried it many times and also reset the controls configuration but is not working in my laptop.

Thanks

Num pad key 2 is not working for changing the songs in my laptop.   Can someone please help me.

Hi, what keyboard are you using? On some setups you might need to press numlock, or a function key in order to activate the relevant keys. 

I am using my laptop keyboard, I have tried the numlock thing and function key also but still not working

Tmx Pro Xbox One  

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