RULES AND GUIDELINES
These guidelines explain what behavior we expect of you and what behavior you should expect from other community members. These guidelines apply to, but are not limited to, questions, answers, replies, messages, images and videos.
POST RULES
We request that players ask all questions and answers in a concise and constructive way. This helps all players get an answer to their question. We want everyone to have an enjoyable experience at Answers HQ and to help all players get back in the game.
If a member repeatedly fails to post constructively or posts disruptive comments, a moderator may need to report the member for violating these guidelines and EA's terms of service.
ACTIONS WITH ZERO-TOLERANCE
Conducting any of the following actions will result in immediate removal from EA's Answers HQ, meaning your account is banned, without chance for appeal or removal of the associated ban.
Religions, National Hatred, and so on — Posts that negatively portray religions or promote national hatred, either clear and/or masked and/or links to websites containing this type of language will result in a permanent ban. Posts that stereotype based on country, race, or religion are unacceptable. EA will remove quotes, posts, avatars, or signatures that are posted to provoke others for any reason and ban the player.
Impersonating EA employees or advisors — Impersonating any EA employee or a game advisor will result in a permanent ban. Only current EA staff or EA partners are permitted to use EA, the EA logo, or "at EAHQ" on their username.
Posting Piracy Info, Hacks, or Trojans — Posting links to torrents, hacks, illegal material, or viruses will result in an immediate ban. EA does not tolerate asking for serial numbers or keys for illegally obtained copies of software and these actions will result in a ban.
Please keep in mind, even the discussion of piracy and illegal torrents and the naming of sites related to these activities is also forbidden on Answers HQ and will result in a ban.
Multiple Accounts — EA will close the accounts of those members who continue to make additional accounts whether to get around a ban or to pose as different Answers HQ members.
Pornography — Linking to, and the posting of, images related to or depicting pornography will result in the immediate and permanent ban of the member's Answers HQ account without chance for appeal. Naming sites linked to or associated with pornography is also forbidden and will result in a ban. EA does not permit the posting of photos or images from global advertising campaigns or TV shows on Answers HQ and these actions will result in moderation and possible ban.
Current EA employees and advisors are empowered to make decisions and appropriate judgment calls as to what does and does not fall into these categories and will take any necessary action based on these guidelines.
OTHER APPLICABLE RULES OF CONDUCT
Swearing and Vulgarity —EA will delete or censor posts containing or linking to profanity, obscenity, insults, personal attacks, accusations, or abusive language. Continued disregard for this rule will result in a permanent ban.
Harassing, "Flaming" —This includes any kind of personal attack, flame, targeted harassment, or intimidation. If you have concerns about the treatment you are receiving at the hands of another player, report the posts to an EA employee or advisor. Please do not post "flame bait" to provoke others as we will treat this with the same punishment as if you were flaming. This includes posting antagonizing or baiting questions.
Spamming — Spamming includes bumping questions, asking questions with the sole purpose of linking to another question, excessively communicating the same phrase, similar phrases, or pure gibberish, asking the same question multiple times, repeatedly posting the same question in different places, "in before the lock" comments, or repeatedly posting only useless information .
Advertising — We do not permit advertising pay-to-play gaming sites, products or items for sale, referral links or advert links/images in forum signatures, avatar posts, blogs, profiles, or messages.
However, we do permit advertising free gaming fan sites and free-to-enter league sites.
Graphics, Links, and Screenshots — All files and content linked to from a post are subject to the same content guidelines as described above. If you post graphics from external sources please make sure to obtain permission from the original owner first. It is not acceptable to post scans of magazine articles, books, or other publications on the forum.
Signatures and Avatars — Signatures and avatars must be suitable for the Answers HQ environment. Please use your better judgment when choosing your signature and avatar. Any material deemed inappropriate is subject to moderation and the player subject to ban. Only current EA employees or advisors are allowed to use the EA logo in avatars. Any link that you add must lead to an appropriate site or image under the other forum rules. EA will immediately and permanently ban a member's account without appeal for any reference to racism, swearing, sexism, ageism, or other inappropriate content.
Naming and Shaming — Naming and shaming is not permitted on Answers HQ. This is in regard to those you believe may be cheating in any of the games. EA will remove any references of this type. If you would like to report information regarding those who may be cheating, you can contact an EA Advisor. Do NOT post the information to Answers HQ.
Warnings, Infractions, and Bans — It is not appropriate to post about warnings, infractions, or bans given to yourself or others on Answers HQ. EA will remove any questions or answers referencing this information.
Posting Personal Details of Others — EA does not permit posting the personal details of other members including but not limited to name, telephone number, address, or date of birth . These actions will result in moderation and possible ban.
Distribution of Personal Information — Do not post your contact details on Answers HQ. We will remove any email addresses, usernames, physical addresses, or telephone numbers that we see. You may add your email and IM addresses to your personal profiles if you wish. For your safety, we recommend that you do not give out telephone numbers or addresses for yourselves or others when posting a question or answering a question.
Try to Avoid Shouting at Other Members — Using all caps is considered "shouting" and not necessary to ask a question on Answers HQ. We prefer proper capitalization.
Petitions Will be Closed — Answers HQ is a place for players to get answers to their gaming questions. For more in-depth discussion, please visit specific game forums.
Removal of Disruptive Users — EA reserves the right to remove users from Answers HQ without warning if they are judged to be disruptive, negative towards other users, or not positively contributing to the community.
Failure to follow these guidelines means that EA may move, lock, or delete your posts, remove your access to the site, and may temporarily or permanently remove your access privilege.
The Answers HQ rules and guidelines are subject to change without notice.
