Forum Discussion

Crasher222's avatar
Crasher222
Rising Newcomer
7 days ago
Solved

Unable to download NFS Hot Pursuit from EA App

Hi,

I tried installing NFS HP from the EA APP today, and I am facing the following error:

Error Text:

You don't have access
We've canceled the download because you don't own this
game. To play, go to the Game Hub to get the game.

The EA support guided me here (Case - #217354490) to consult with the community managers, hence would be glad if someone can guide here. Thanks

 

technical issues

3 Replies

  • Crasher222's avatar
    Crasher222
    Rising Newcomer
    4 days ago

    Hi, I redeemed a code on my EA account for this.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey there, I'm sorry to hear you're having problems downloading your game. Can you please confirm where you purchased the game? Did you purchase it directly from the EA app, Steam or did you redeem a code on your EA account?

About NEED FOR SPEED™ Franchise Discussion

Have you played any other Need for Speed games in the franchise? Tell us about your experience on the community forum.30,174 PostsLatest Activity: 3 years ago