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41 Replies
- Anonymous8 years agoHi im on PS4 and im having the exact same problem as you guys. But i have lots of friends that have the game working fine. So to clarify is this a problem with the game, and if so why do other copies of the game work fine, ie my friends game copies?
- Anonymous8 years ago
When I launch it after a few minutes, even when I am still in the menu the game froze then crash to the dashboard.
@SU_FauconJuju97 Is your Xbox One connected to the internet? Because I had this problem as well, and putting my xbox on offline mode did the trick.
Leaves you with the problem that you can't get shipments, achievements, and the new cars, but at least you'll be able to play the story and complete challenges
- Anonymous8 years ago
hi @WestEnd545, yes i play online I done with the campain Im doing roaming racer collectibles and activites now for acheivement.So I need to get online ;-(
do you get something like this ? http://xboxdvr.com/gamer/SU%20FauconJuju97/video/42243223
This record crash at this end because the game crash also before so can't record after game crashed...
Yes, I get it exactly like that actually. Most of the time, I try to go immediately to the garage in the upper right corner of the map, but it still crashes on me.
I have found one solution though, but it's kind of extensive, and does not work all the time.
I think the whole issue has something to do with the map not loading in the right way, when you're connected to internet. So I figured I had to race around the entire map while playing offline for like an hour or so, and after that connecting to the internet, so that the map would be fully loaded in, and the connecting to the internet wouldn't screw up the game.
Well, that's my hypothesis, I don't know if it's correct, but to me, it seems like the most logical one.
Some advice for the achievements though: do not complete them while playing offline, but *nearly* complete them, for instance get 99/100 chips, one short of all jumps/drifts, and beat the roaming racer bosses not while playing offline.
The reason why is, that the achievement only triggers if you beat a challenge online, so in case of the jumps, you'll only need to do one again to trigger the achievement.
But in case of the roaming racers, I had to beat ALL of them again to trigger the achievement.
Seeing that you probably won't complete all achievement in one session, and the workaround I found doesn't work all the time, I completed all my achievements in one online session, but before i did that, I prepared all challenges while playing offline.
Hope this helps, I posted the workaround in another topic, which I will link here.
If the workaround works, please let me know, so that we can forward this temporary solution to more players who are encountering this bug 🙂
- Anonymous8 years ago
Ok thank great job !
Me I got an other issue , I start to get tired with this it for some reason after hour of grind to get 50 stars for my activities while playing online im not getting my shipment.. It already painful to upgrade anything without spend real money (#greedy) and I get rob like this
I dont even get my shipments for lvl 50 earlier
http://xboxdvr.com/gamer/SU%20FauconJuju97/video/42259714
MESSAGE FROM CUSTOMER EXPERIENCE I JUST GET AN EMAIL
<<<
Hello NAME ,
Thank you so much NAME for replying us back, my name is Ankit and I will assist you for now,
As I have checked you are facing issue with NFS of freezing and crashing.
As I have consulted with the experts, it is a known issue and many other players are facing this issue.
Please do not worry, our team is hardly working on it.
Please keep eye on next update.
If you have not updated the game till yet, please update it as soon as possible.
But if you still need any help or if you still have any issue, please fell free to contact us.
We are always here to help you.
Thank you so much,
We will wait for your email and we will hope that you will not face this issue again.Still need help? You can reach us on help.ea.com .
Ankit K.
EA Help Haha, that typo though :D "our team is hardly working on it" :')
I think that should be: "our team is working very hard on it" or something along those lines haha
- Anonymous8 years ago
lol,
I just got 1 of my 3 missing shipments 1 hours later, it randomdly pop great !
2 more 😞
- Anonymous8 years ago
Here is an other bug
https://answers.ea.com/t5/Technical-Issues/Roaming-Racer-instant-100point/m-p/6570179#M3106
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