Forum Discussion
EA_Illium
EA Staff (Retired)
3 years agoHey Everyone,
To confirm can you check if the Order for the Palace Edition, or the upgrade if purchased after is showing as completed on the platform you are on?
If so I would recommend speaking with our support to confirm your account should have access to the content.
- EA Help website - Live Support (Phone, Chat, Email)
- Twitter - Select the message icon to get assistance
Thanks!
3 years ago
The live chat sent me to here for help, it has just been a loop. Yes it shows completed and downloaded. It shows palace edition on my steam dlc page.
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you don't have access
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