Forum Discussion
EA_Illium
EA Staff (Retired)
4 years agoHey Everyone,
To confirm can you check if the Order for the Palace Edition, or the upgrade if purchased after is showing as completed on the platform you are on?
If so I would recommend speaking with our support to confirm your account should have access to the content.
- EA Help website - Live Support (Phone, Chat, Email)
- Twitter - Select the message icon to get assistance
Thanks!
3 years ago
@EA_Illium It would be nice if we could speak too someone, but we can't! It impossible. At this point I just want a full refund on the game. The whole point of spending the extra money was to get a head start on the game. But at this point I feel as if we got robbed at gunpoint point. It's just a game, give us what we paid for or give us all refunds!