2 years ago
Controller not working on PC (Xbox series controller)
I've tried launching the game through Steam as a non-Steam game (FAILED). I've tried updating the controller firmware (FAILED). I've tried unplugging and reattaching the controller while in the main menu (FAILED). Can SOMEONE at EA PLEASE get on this? I refuse to believe that I'm the only one having this issue. And I have tried playing racing games with mouse and keyboard (never again. Seriously, awful experience). It can't be that hard to fix!!
Hi @StonedMagicianX to confirm which client (Steam, EA app, Xbox, etc) do you own the game on?
Also when you have a moment can we try the following?
- Check for controller driver updates
- Try switching from wired to wireless (or vice versa)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game