i lost my game files from NFS Unbound

Hi,  @EA_Illium
In both of them. In both modes game offered me to create a new character an so on.
Please advise if there is any way to get all my progress back? 
I'm laso using PC, Steam version.
Thank You!

i didn't got any error messages, and my story wasn't restored after re-downloaded

Hi, @EA_Illium ,

Any updates?
Thank You!

I don't think there's a way to get the save files back. Our best option is to start over 

Hey Everyone, 

Would it be possible to try to reinstall NFS Unbound via Steam now and checking if your saves synch? 

Dear @EA_Illium,

I deleted the game via Steam and deleted all supplementary files on my PC.
Then I installed the game again via Steam.

It does not work. Progress/saves did not come back.
Waiting for further info.

Thank You!

Hi @Taccoladan 

I can pass this on to the team to be aware of, To confirm do you play it or own it via EA Play or purchase from Steam directly? 

Also to confirm Can you check if NFS Unbound shows any files from Steams Cloud system, If so can we try going through their troubleshooting guide? 

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Also to check, should you have had your save on your device before you redownload Steam (the first time)? I'm curious if the save isn't being read or is simply not there.

Thanks!