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porknbeansss31's avatar
3 months ago

NFS SPEED PASS VOL 9 Complete Edition

Product: Need for Speed: Unbound
Platform:PlayStation 5
Summarize your bug I bought the ultimate/complete edition NFS unbound but it still tell me that I still need to buy the premium speed pass even though its included in the bundle.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It appears the issue is appearing on PS5 users
What happens when the bug occurs? It doesn’t make me eligible for the premium speed pass even though its included on the game.
What do you expect to see? To be able to get the premium speed pass as its included on the bundle I bought.

Please resolve it sooner

30 Replies

  • Product: Need for Speed: Unbound
    Platform:PlayStation 5
    Summarize your bug Vol 9 speed pass premium content unavailable
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Buy the ultimate collection and load into the game try to claim premium speed pass content
    What happens when the bug occurs? Can't use premium content
    What do you expect to see? I want a full refund for the ultimate collection

    Vol 9 has been out for plenty of time to resolve this it time to start issuing full refunds the players don't deserve this

  • I can't collect any premium volume 9 reward content due to the volume 9 speed pass conflicting with a already existing file I have bought ultimate edition and have uninstalled and reinstalled multiple times and when I got to PlayStation store it tells me I can't buy volume 9 speed pass because I already own it but it still won't let me install it 

  • Stevob's avatar
    Stevob
    Icon for EA QV Team rankEA QV Team
    3 months ago

    @bf16fbfa3e57891e 

    Good morning, the Premium Volume 9 Pass should now be available and installable. Another update went out a couple of hours ago on top of 9.0.2 which should've fixed this.

    Go to the In-game store (next to the Story mode, Online tabs on main menu) and the Vol 9 pass should be there and available to install. You may need to restart Unbound once installed.

    We apologise for the issue and thanks everyone for their patience 

  • I can't play the game overall since I have the Ultimate Edition. The premium pass works, but customization in a nutshell doesn't work. I can't buy or sell cars, I can't buy parts, and I can't change clothes; and my earnings are locked behind the bug. 

  • I fixed the problem. I had to get an old save from a week ago and use that from PS+ save cloud. The update corrupts your current save file. Get an old save file and use it. 

  • 671ab5af8b29f72's avatar
    671ab5af8b29f72
    3 months ago
    @ExiledMassacre Same here I can’t use any of the content I bought the next day it is not popping up and has completely moved me away from the game hopefully they can resolve this isssue
  • Hello, I am still suffering from this issue. I just bought the ultimate collection and checked the in-game store but still it asks me to pay for the vol9 premium speed pass. Do you know how to solve it? I am on Playstation. Thank you!

  • Mr_Moxxi77's avatar
    Mr_Moxxi77
    2 months ago

    I'm still have issues with the vol 9 speed pass after purchasing nfs unbound ultimate collection 

  • i purchased the ultimate edition a few days ago and im facing the exact same issue. in game store only has the option to purchase the vol 9 pass 

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