Forum Discussion
391 Replies
- EA_Barry2 years ago
Community Manager
This is potentially related to the number of cars you have:
https://answers.ea.com/t5/Technical-Issues/Error-code-FTCL5001/m-p/12862066#M3890
Try the steps detailed at the link below:
https://answers.ea.com/t5/Other-Need-for-Speed-Games/Multiplayer-error/m-p/12702828#M94347
Thanks.
- EA_Barry2 years ago
Community Manager
This is potentially related to the number of cars you have:
https://answers.ea.com/t5/Technical-Issues/Error-code-FTCL5001/m-p/12862066#M3890
Try the steps detailed at the link below:
https://answers.ea.com/t5/Other-Need-for-Speed-Games/Multiplayer-error/m-p/12702828#M94347
Thanks.
@EA_Barrywhy can't I have a many cars and have to delete them because of this error? You have to fix this problem for everyone, because the game has no limit from the developers on the number of cars in the garage.
Deleted all my cars in story mode and it worked finally 😭. Thanks for all the help yall!!
- @VQ35HRZ This is the wrong solution! Why should we delete cars if the developers have not set a limit on the number of cars in the game?
- EA_Illium2 years ago
EA Staff (Retired)
Hey Everyone,
This thread has gotten a bit old, due to this and the updates that have been released since it started I will be closing the thread.
If you are still seeing the error "FTCL5001" after the Volume 5 update, please post in our thread here.
Cheers,
- EA_Illium2 years ago
EA Staff (Retired)
[Asking for Information]
Hey Everyone,
Thanks for sharing what you are running into with NFS Unbound. If you are still running into error code FTCL5001 try the following steps based on your platform.
PSN
Spoiler- Manage your downloadable content (DLC) on PlayStation
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- If possible, check if this happens on a separate account or separate internet network.
- Entering Safe Mode and Rebuild your PS database
Xbox
Spoiler- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check if you are an insider build of Xbox... If so please return to the latest stable build and try again.
- If possible, check if this happens on a separate account or separate internet network.
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Remove then Readd Gamer Tag to console
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
PC
Spoiler- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Check for other applications that may be limiting EA App or Game performance
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
If you continue getting the error message let us know the following:
- Platform (or client):
- EA ID (or PSN ID, Gamertag):
- Are you getting an error message?
- What type of network are you using?
- Are you on an insider or beta build of your console's OS?
- If possible please share a Video of this error...
- If on PC please share a DxDiag and EA error report ID...
Thanks!
@chromiuuum it's because there is a glitch that can happen to a car that causes it to load slowly, deleting cars helps relieve the issue but not get rid of it, and if you were to wipe your save, it wouldn't work due to it bugging something else out, I know this due to multiple people having the same issue in another thread, I'm very sure it won't/ can't be fixed
Oh and BTW we literally can't do * on our end to fix it, restart game, still happens, reinstall game, still there, restart entire console, still happens, hard reset console, happens again, restart wifi modem/ gateway, still * happens, only "thing" that works is deleting you full save, but it results in other things bugging out like purchased DLC and other things, it's something only EA or Criterion can fix
Every time, online for me not works.
And after Vol.5 update - game too long loading. Devs, please fix it!
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